Equal Opportunities and Non-Discrimination Policy

1. Statement of Policy and Purpose


1.1 Commitment

Classroom365 Limited is committed to providing equal opportunities for all staff, workers, contractors and applicants.

We comply with the Equality Act 2010 and aim to ensure that our workplace is free from unlawful discrimination, harassment and victimisation.

1.2 Merit-Based Decisions

All employment decisions, including recruitment, selection, promotion, training, pay, benefits, disciplinary action, grievance handling and redundancy, are based on merit, objective criteria and the legitimate business needs of the organisation.

1.3 Protected Characteristics

Classroom365 does not tolerate unlawful discrimination because of:

  • age;
  • disability;
  • gender reassignment;
  • marriage or civil partnership;
  • pregnancy or maternity;
  • race, including colour, nationality, ethnic or national origin;
  • religion or belief;
  • sex;
  • sexual orientation.

These are the protected characteristics set out under the Equality Act 2010.

1.4 Professional Scope

This commitment applies to all aspects of the working relationship, including recruitment, pay, benefits, training, promotion, social events, conduct at work and post-employment references.

Staff are also expected to uphold these principles when interacting with colleagues, visitors, clients, schools, suppliers and other business contacts.

2. Responsibility for Equal Opportunities


Board of Directors: Holds overall accountability for this policy and for ensuring that Classroom365 meets its legal and ethical responsibilities.

Office Manager: Responsible for day-to-day operational management of this policy, including recruitment administration, record keeping and supporting fair employment processes.

Managers: Responsible for leading by example, applying fair and objective selection processes, addressing concerns appropriately and ensuring that complaints are not ignored or suppressed.

All Staff: Have a personal responsibility to treat others with dignity and respect and to ensure their own conduct complies with this policy.

3. Understanding Discrimination, Harassment and Victimisation


3.1 Direct and Indirect Discrimination

Classroom365 prohibits direct discrimination, where someone is treated less favourably because of a protected characteristic.

Classroom365 also prohibits indirect discrimination, where a rule, requirement, policy or practice applies to everyone but unjustifiably disadvantages people who share a protected characteristic.

3.2 Harassment

Classroom365 has a zero-tolerance approach to harassment.

Harassment includes unwanted conduct related to a protected characteristic that violates a person’s dignity or creates an intimidating, hostile, degrading, humiliating or offensive environment.

Examples may include:

  • verbal abuse, insults or derogatory jokes;
  • offensive stereotyping or comments;
  • unwanted physical contact or invasion of personal space;
  • mocking or belittling a person’s disability, appearance, accent or background;
  • displaying or distributing offensive materials;
  • unwanted comments about someone’s sex, gender reassignment, sexual orientation, religion or belief;
  • “outing” or threatening to disclose someone’s sexual orientation or gender identity.

Harassment can occur as a single incident and does not need to be repeated.

3.3 Victimisation

Classroom365 prohibits victimisation.

Victimisation may occur where someone is treated less favourably because they have made a complaint, supported someone else’s complaint, raised a concern, or been involved in a discrimination or harassment matter in good faith.

3.4 LGBTQ+ Inclusion

Classroom365 is committed to creating an inclusive, respectful and fair working environment for everyone, including LGBTQ+ employees, contractors, applicants and stakeholders.

We do not tolerate unlawful discrimination, harassment or victimisation based on sexual orientation, gender reassignment, gender identity, gender expression or any related personal characteristic.

Staff are expected to use respectful and inclusive language, respect individuals’ privacy and personal circumstances and treat colleagues, clients, suppliers and school contacts with dignity and professionalism.

Classroom365 supports employees dressing in a way that is professional, safe and appropriate for their role, while respecting gender identity and expression.

Any concerns relating to discrimination, harassment or victimisation should be reported in line with the Company’s grievance and reporting procedures.

4. Disability and Reasonable Adjustments


Classroom365 encourages any staff member, worker, contractor or applicant who requires support because of a disability, health condition or impairment to discuss this with the Office Manager or their line manager.

We are committed to considering and implementing reasonable adjustments to remove or reduce disadvantages for disabled people in the workplace, recruitment process or working arrangements.

All disclosures will be handled sensitively and as confidentially as possible, while allowing appropriate steps to be taken to consider and implement support.

5. Recruitment and Selection


Objective Criteria: Managers must use job-related criteria that reflect genuine business needs.

Fair Advertising: Vacancies will be advertised to support fair competition and avoid informal recruitment practices that could exclude suitable applicants.

Monitoring: Classroom365 may monitor applicant and workforce diversity on a voluntary, anonymised basis to help review whether recruitment and employment processes are fair and inclusive.

Right to Work: Classroom365 verifies every employee’s right to work in the UK before employment begins, using current Home Office-approved right-to-work check processes.

Reasonable Adjustments for Applicants: Applicants are encouraged to tell Classroom365 if they require reasonable adjustments during the recruitment process.

6. Grievances and Non-Compliance


6.1 Reporting Concerns

Any employee, worker, contractor or applicant who experiences or witnesses discrimination, harassment or victimisation should raise the matter through the Company’s Grievance Procedure or with a manager, the Office Manager or a Director.

6.2 Victimisation

Retaliation against anyone who raises a complaint, supports a complaint or participates in an investigation in good faith is strictly prohibited and will be treated as a serious disciplinary matter.

6.3 Disciplinary Action

Breaches of this policy may be treated as misconduct. Serious breaches may result in disciplinary action up to and including summary dismissal.

Employees should be aware that they may also be personally liable for acts of unlawful discrimination, harassment or victimisation.

7. Records and ISO Evidence

Records supporting this policy are retained securely in line with Classroom365’s data protection and document control procedures.

Evidence may include:

  • recruitment and selection records;
  • interview notes;
  • right to work checks;
  • training records;
  • grievance records;
  • disciplinary records;
  • reasonable adjustment records;
  • diversity monitoring data, where collected;
  • policy acknowledgement records;
  • management review or internal audit records.

8. Related Policies

This policy should be read alongside our Code of Ethics & Anti-Bribery Policy, Safer Recruitment Policy, Data Protection Policy and Privacy Policy.

9. Review and Approval

This policy is reviewed annually or sooner where there are significant changes to legislation, business operations, recruitment practices, customer requirements or ISO management system requirements.

This policy has been reviewed and approved by the Board of Directors of Classroom365 Limited.

Document control
Version: 4.0
Last reviewed: May 2026
Next review due: May 2027
Approved by: Board of Directors
Policy owner: Classroom365 Limited