Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the Classroom365 Limited website at:

https://www.classroom365.co.uk/

By using this website, you agree to these Terms and Conditions. If you do not agree with them, you should not use this website.

These Terms and Conditions should be read together with our Privacy Policy and Cookie Policy.

2. About Classroom365

This website is owned and operated by Classroom365 Limited.

Classroom365 Limited is a private limited company registered in England and Wales.

Company number: 13179526
ICO registration: ZB077594
Registered office: 2 Defender Court, Sunderland Enterprise Park, Sunderland, Tyne & Wear SR5 3PE
Postal address: Crampton Primary School, Iliffe Street, London SE17 3LE
Email: office@classroom365.co.uk

3. Website Information

The information on this website is provided for general information about Classroom365, our services, our products and our areas of expertise.

We aim to keep website information accurate and up to date, but we do not guarantee that all content will always be complete, current or free from errors.

Nothing on this website should be treated as legal, financial, technical, safeguarding or procurement advice specific to your organisation. Schools, academies, MATs and other organisations should seek appropriate advice before making decisions based on their own circumstances.

Website content is provided for general information only and should be read together with our Disclaimer Policy.

4. Services, Quotes and Contracts

Information on this website does not constitute a binding offer to provide services.

Any services, products, support arrangements, SLAs, installations, consultancy work, procurement support or managed service arrangements will be subject to separate written terms, quotations, proposals, statements of work, framework terms, call-off documents or contracts agreed with Classroom365.

Where applicable, Classroom365 provides services with reasonable care and skill, subject to the agreed terms for the relevant service.

If there is any conflict between these website Terms and Conditions and a separately agreed written contract, the separately agreed written contract will take priority for the relevant service.

5. Prices and Availability

Where prices, examples, product details or service descriptions are shown on the website, they are provided for general guidance only unless expressly stated otherwise.

Prices, availability, specifications and service details may change without notice.

Any formal quote provided by Classroom365 will be subject to the terms stated in that quote and any related contract documents.

6. Online Payments, Refunds and Returns

Where online payments are available through this website, payments may be processed by third-party payment providers such as Stripe, PayPal or other approved providers.

Payment providers may have their own terms, privacy notices and security processes.

For products or online purchases made through the website, returns and refunds are handled in accordance with our Refund and Returns Policy.

Classroom365 is not responsible for failures or issues caused by third-party payment providers, except where required by law.

7. Intellectual Property

All website content is protected by copyright and other intellectual property rights. This includes text, graphics, logos, icons, images, videos, downloads, layouts and design elements owned by Classroom365 Limited or used under licence unless otherwise stated.

You may view, download and print website content for your own internal, non-commercial use.

You must not copy, reproduce, republish, distribute, modify, sell, exploit or use website content for commercial purposes without written permission from Classroom365 Limited.

All Classroom365 names, logos and branding are the property of Classroom365 Limited or its licensors.

8. Acceptable Use

You must not use this website in a way that:

  • breaches any applicable law or regulation;
  • is unlawful, fraudulent, harmful, abusive or malicious;
  • infringes the rights of Classroom365 or any third party;
  • introduces viruses, malware, ransomware, spyware or other harmful code;
  • attempts to gain unauthorised access to the website, server, systems or data;
  • interferes with the security, availability or performance of the website;
  • sends spam or unsolicited marketing;
  • misrepresents your identity or relationship with Classroom365.

We may restrict or block access to the website where we reasonably believe misuse has occurred.

9. User Submissions and Enquiries

If you submit information through a website form, email, support request, quote request or other communication, you are responsible for ensuring that the information is accurate and lawful.

You must not submit content that is unlawful, defamatory, offensive, confidential to another party, infringing, malicious or misleading.

By submitting information to Classroom365, you confirm that we may use it to respond to your enquiry, provide services, manage our relationship with you and carry out our business operations in line with our Privacy Policy.

10. Third-Party Links

This website may include links to third-party websites, resources, tools, products or services.

Third-party links are provided for convenience only. Classroom365 does not control third-party websites and is not responsible for their content, security, availability, accuracy, privacy practices or terms of use.

You should review the terms and privacy policies of any third-party websites you visit.

11. Downloads and Resources

Any guides, checklists, documents, articles or downloadable resources provided on this website are for general information only.

They may not reflect the latest legal, technical, procurement, safeguarding or compliance requirements.

You are responsible for checking whether any resource is suitable for your organisation’s circumstances before relying on it.

12. Website Availability and Security

We aim to keep the website available and secure, but we do not guarantee that it will always be available, uninterrupted, error-free or free from vulnerabilities.

We may suspend, withdraw, update or restrict access to all or part of the website at any time.

You are responsible for ensuring that your own devices, systems and networks are protected against viruses, malware and other security risks.

13. Limitation of Liability

Nothing in these Terms and Conditions limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

To the fullest extent permitted by law, Classroom365 will not be liable for:

  • loss or damage arising from reliance on general website content;
  • loss of profits, revenue, business, goodwill or anticipated savings;
  • indirect or consequential loss;
  • loss or damage caused by viruses, malware, distributed denial-of-service attacks or other harmful material;
  • loss arising from third-party websites, tools or services linked from this website;
  • website unavailability, interruption or errors.

This does not affect any rights you may have under a separate written contract with Classroom365.

14. Privacy and Cookies

Our use of personal data is explained in our Privacy Policy. Our wider approach to data protection governance is set out in our Data Protection Policy. Our use of cookies and similar technologies is explained in our Cookie Policy.

By using this website, you agree to comply with these Terms and acknowledge that your personal data will be handled in line with our Privacy Policy.

15. Changes to These Terms

We may update these Terms and Conditions from time to time.

The latest version will be published on this website.

Your continued use of the website after changes are published means that you accept the updated Terms and Conditions.

16. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction over any dispute arising from or relating to these Terms and Conditions or your use of this website.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us.

Document control
Version: 4.0
Last reviewed: May 2026
Next review due: May 2027
Approved by: Board of Directors
Policy owner: Classroom365 Limited