If your Ofsted inspection is announced and you need urgent onsite or remote school tech support, Classroom365 can respond quickly. We help schools and MATs resolve issues before inspection day, reduce disruption and make sure key systems are working reliably.
From network and Wi-Fi problems to classroom devices, backups, filtering and staff access issues, our team can provide rapid helpdesk support, remote troubleshooting and onsite technical support where required.
- Short-notice ICT support when an Ofsted inspection is announced.
- Rapid escalation for urgent issues affecting teaching, computing lessons, admin or safeguarding systems.
- Experienced technicians and third-line escalation for complex problems.
- Responsive ICT service desk and onsite support options depending on the issue and timescales.
If you need urgent help, call our team (tap to call on mobile) or use the contact form below.
Ofsted ICT Checklist for Schools
If your school has had “the call”, use this practical ICT checklist to reduce the risk of disruption on inspection day and make sure key ICT infrastructure equipment is ready for teachers, admin staff and pupils.
Check server health and disk space
Make sure your server has sufficient free disk space and no active hardware warnings. Low disk space or drive issues can quickly affect file saving, logins, printing and access to shared resources.
Check backups and print backup reports
Confirm that backups are completing successfully and that recent backup reports are available. This is also a good time to check that remote backups and your disaster recovery plan are in place.
Check network switches and Wi-Fi
Check that core switches and wireless access points are powered on and operating normally, and that Wi-Fi around the school is stable and working as expected. A quick visual and connectivity check can identify faults before staff and pupils rely on them.
Prepare classroom display fallback options
If a classroom’s interactive screen or projector fails, lessons, including computing lessons, can still continue with the right fallback setup. Keep a spare laptop, USB and HDMI cables available, and make sure interactive display software is installed and ready to use.
Prepare for broadband disruption
Broadband outages are uncommon, but it is sensible to download key lesson resources in advance so teaching can continue if internet access is interrupted.
Check charging trolleys and mobile devices
Make sure storage trolleys are plugged in and that iPads, laptops and Chromebooks are connected and charging, so devices are ready to use at the start of the day.
Expert Advice. Fast Quotes. No Fuss
For current inspection guidance used by schools and inspectors, see Ofsted’s school inspection toolkit and guidance.
Please get in touch to find out more about our Ofsted IT support and services.
Mark Friend, BSc (Hons), is a Company Director at Classroom365 and has worked in technology for nearly 30 years. His IT career started with Rothschild Bank in Sydney, Australia, before working as a Global VPN Project Manager for the British Council. Mark has 20 years of experience in the UK education sector, helping schools integrate the latest tech into their curriculum and ICT vision.